Guidelines

  • The session begins upon acceptance of the Terms and Conditions.

  • Massage sessions start and end at the scheduled time. Sessions that begin late due to the client's delayed arrival will still end at the scheduled time, and the client will be charged for the full session duration.

  • All clients are treated with respect and dignity. Personal and professional boundaries are respected at all times.

  • Clients are required to provide accurate health history information and to inform the therapist of any changes or updates regarding their health or medical condition.

  • Clients with a contagious condition, such as the common cold, flu, gastroenteritis, COVID-19, meningitis, shingles, contagious skin conditions, etc., should not attend the premises. They must inform the therapist by phone prior to the scheduled appointment time. The appointment may be rescheduled once the contagious condition has resolved.

  • Clients showing signs or symptoms of an active generalized or localized infection (e.g. fever, sore throat, swelling, etc.) at the time of the scheduled massage are requested to inform the therapist and reschedule their appointment.

  • The therapist provides only services and techniques that fall within the scope of their licensed professional practice. Clients with conditions outside this scope should consult their physician.

  • All clients are properly draped with a sheet or towel throughout the session. Only the area being treated at any given time is exposed. The genital area is never exposed and is not massaged.

  • Client privacy and confidentiality are ensured at all times.

  • Any client arriving under the influence of alcohol or narcotic substances will be asked to leave.

  • The massage space is non-smoking and scent-neutral. Clients are expected to be clean and to have showered prior to the session (on the same day).

  • All clients are provided with professional, high-quality services tailored to their individual needs.

  • Any form of harassment or inappropriate behavior is not tolerated, and the session will be terminated immediately if it occurs or if the therapist's safety is compromised in any way.

  • Clients are kindly requested to avoid consuming heavy meals for at least two (2) hours prior to the massage.

  • Appointments are confirmed one (1) to two (2) days prior to the scheduled date.