Terms and conditions

A receipt will be issued and sent to you after the completion of your payment. Please also note the following:

By completing your order through www.efzin.org, you acknowledge and accept the terms and conditions listed below.

After payment completion, you will receive the corresponding voucher in the case of a gift card, along with the official receipt issued through MyDATA, or a payment receipt in the case of a session purchase.
The confirmation email does not constitute an official receipt. The official document is issued and sent through the MyDATA platform.
You may be requested to provide proof of payment; therefore, you are required to keep a copy of your payment receipt for your records.

In the event of a session cancellation without serious justification, and if the session is not transferred to another person, a €20 cancellation fee will apply.
In case of no-show without prior notice, the full session amount will be charged and applied to the next session.
In case of late arrival, the session end time remains unchanged and the full session fee applies.
If a session is rescheduled without serious justification, with notice given less than one (1) hour before the scheduled start time, a €10 rescheduling fee will apply.
For cancellations made 48–24 hours prior to the scheduled session:
- 50% of the amount will be refunded, or
- A voucher for the full amount will be issued, valid until the end of the calendar year of issuance.
For cancellations made up to two (2) days before the scheduled session:
- A full refund will be issued, with any transaction or bank fees borne by the client, or
- A voucher for the full amount will be issued, valid until the end of the calendar year of issuance.
In all the above cases, prices and applicable fees may vary depending on session frequency.

Thank you very much for your trust.

If you have any questions or require further clarification, please feel free to contact us via email at info@efzin.org.